Proactive IT Support You Can Rely On for Growing Businesses

Fixed-price IT support, cyber security and technology management for businesses across Norfolk, Cambridge and London. Get fast help from real people and proactive support that keeps your team working.

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Complete IT Support and Security, All in One Place

Secure IT combines responsive day-to-day support, Microsoft 365 administration, proactive monitoring, maintenance and essential cyber security in one straightforward managed service.

Our Essential IT Support & Security package covers your users, devices and Microsoft 365 environment, including unlimited remote support, patching, device monitoring, backup, email protection and 24/7 security monitoring.

Additional security, assessment and project services can be added where required, while cloud services, certification support, penetration testing and business VoIP are available as separate services.

Leave your details and a member of our team will contact you to discuss your IT requirements, current setup and next steps.

Explore Our IT and Cyber Security Services

Choose the services your business needs today, with one experienced team ready to support you as your technology requirements grow.

IT Support

Responsive day-to-day support, proactive monitoring and ongoing maintenance that keep your people productive and your systems running reliably.

Cyber Security

Protect your users, devices and data with managed security, continuous monitoring, email protection, backups and practical guidance.

Cyber Security Certifications

Prepare for Cyber Essentials and Cyber Essentials Plus with clear guidance, remediation support and help throughout the certification process.

Penetration Testing & Incident Response

Identify weaknesses before attackers do, test your defences and get structured support when a security incident requires a fast response.

Cloud Services

Use Microsoft 365, cloud backup, secure file sharing and hosted services with the right setup, protection and ongoing management whenever you need it.

VoIP

Modern cloud-based business calling with flexible features, reliable connectivity and support for office-based, remote and growing teams.

What We Handle For You

Real Engineers, Fast Answers

When you contact us, you reach a real person who can begin investigating without unnecessary layers or delays.

Unlimited Day-to-Day Support

Your managed service includes unlimited remote support for everyday issues, from password resets and Microsoft 365 questions to device and connectivity problems.

Layered Security, Fully Managed

We combine continuous monitoring, endpoint protection, email security, backup and employee awareness to provide stronger protection without adding unnecessary complexity.

Proactive Maintenance and Updates

We monitor supported devices and systems around the clock, manage updates and address warning signs before they develop into larger problems.

One Experienced Team for Your IT and Security

We manage day-to-day IT support, Microsoft 365, devices, patching, monitoring, backups, email security, networks, procurement and ongoing technology planning.

When your requirements extend beyond everyday support, the same team can also help with cloud services, Cyber Essentials certification, penetration testing and business VoIP.

Meet the People Behind Secure IT

Andy Herbert, Managing Director at Secure IT

Andy Herbert
Managing Director

Andy founded Secure IT in 2005 and has more than 20 years of experience in the IT industry. He leads the company’s direction and remains closely involved in maintaining the long-term client relationships Secure IT has built over the years.

Brook Dyson, Technical Director at Secure IT

Brook Dyson
Technical Director

Brook co-founded Secure IT alongside Andy. He leads the company’s technical delivery and engineering standards, helping ensure every solution is designed and delivered to a consistently high standard.

Peter Forest, Account Manager at Secure IT

Peter Forest
Account Manager

Peter is a primary point of contact for clients. He coordinates communication, helps ensure support requirements are followed through and works to make each client’s experience as straightforward and responsive as possible.

Our Partners and Accreditations

Microsoft Solutions Partner
Dell
Apple
Lenovo
Kaseya
Dropsuite
Datto
INKY
Hewlett Packard
Cyber Essentials Plus
QMS International

Common Questions

Is the monthly price actually fixed?

Your agreed managed-service fee remains predictable each month. Costs only change when your number of users or devices changes, you add optional services, purchase equipment or approve separate project, on-site or out-of-hours work.

Not at all. We configure and manage the security tools behind the scenes, while giving your employees clear guidance on anything they need to do. The aim is to improve protection without making everyday work unnecessarily complicated.

We work with your current provider and internal contacts to gather the required information, understand your systems and plan the transition carefully. Our aim is to make the move straightforward while minimising disruption to your team.

Our 24/7 Security Operations Centre continues monitoring for security alerts outside normal support hours. Extended-hours and emergency technical support are also available at additional rates.

We offer a choice of contract terms and explain the available options, pricing and commitments clearly before you proceed.

Looking for a better way to manage your IT?

Whether you need day-to-day IT support, stronger cyber security or help with a specific project, tell us what you’re looking to improve. We’ll arrange a straightforward conversation with the right person.

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